HDSXM- Business Analyst Manager, Enterprise Applications
Xiamen, CN
The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.
Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.
Position Description
The successful candidate will work as an ERP Expert, and become a part of our team of experts responsible for the end-to-end system implementation and/or support of the ERP Suite of modules encompassing all of the HR Functions. This position is based in Xiamen and has the option to be based in Hongkong if it is nessassary for the candidates, for performing business analysis and implementing mission-critical enterprise solutions, ensuring high-quality delivery.
What You'll Do
1. Report to the Group Head of Enterprise Applications to assist in the planning, executing, and delivering projects, ensuring they meet defined objectives, timelines, budgets, and quality standards.
2. Coordinate project resources, schedules, and stakeholders, maintaining clear communication and transparency throughout the project lifecycle.
3. Identify and mitigate potential risks and issues while recommending and implementing process improvements to enhance project efficiency and effectiveness.
4. Develop and maintain comprehensive business process documentation, including workflows, use cases, and requirements.
5. Communicate clear requirements and functional specifications with group and regional teams, identifying areas for process design and improvement.
6. Collaborate with business and IT teams to drive deliverables, including preparing test plans, test data, and system documentation, while providing UAT and cutover support.
7. Monitor and report on solution performance, identifying opportunities for optimization or enhancement where necessary.
8. Provide Tier 2 system support for enterprise applications, troubleshooting issues, and coordinating with IT teams to resolve them effectively.
What You'll Need
1. Functional and Other Relevant Experience
*Degree in Computer Science, Information Technology, or related disciplines, with proven technical background in ERP.
*Experience in all aspects of ERP implementation including requirements gathering, fit or gap analysis, functional design development, user acceptance testing, training and deployment activities
*Experience on working with clients on requirements and business process definition, Software Development/Systems Integration and Application Support
*Minimum of 8 years of professional experience in IT, with at least 8 years of ERP solution delivery experience in enterprise-scale system integration projects, packaged solutions, and in-house development, preferably within cross-functional environments and sizable organizations.
*Proven experience in the end-to-end system development lifecycle (SDLC), including requirements analysis, design, development, testing, deployment, and maintenance.
*Proven experience in Project Management experience, or team management experience.
*It is a plus if the candidate can be based in Xiamen.
** Certification in ERP is a plus.
2. Leadership Competencies
*Drive for Result: Effectively manages change and adapts quickly to ambiguity, ensuring the project team responds positively to evolving situations. Focuses on delivering solutions rather than identifying problems.
*Customer Focus: Holds the project team accountable for meeting and exceeding the expectations and requirements of both internal and external customers..
*Collaborating & Influencing: Communicates clearly and concisely with technical and non-technical audiences, both verbally and in writing. Builds strong relationships with internal and external stakeholders, fostering collaboration and gathering diverse perspectives.
*Continuous Improvement & Innovation: Encourages innovative thinking and a solutions-oriented mindset. Challenges conventional approaches, introduces fresh ideas, and drives continuous improvement within the project team..
*Developing Self/Others: Acts as a motivator and mentor, capable of working independently and collaboratively within a team to deliver the best possible service and solutions.
*Business Acumen: Demonstrates strong analytical and problem-solving skills to address challenges, eliminate inefficiencies, and remove barriers.
3. Qualifications and other Relevant Knowledge
*Bachelor’s degree in Computer Science, Engineering, or a related discipline.
*Proficiency in English, fluency in spoken Cantonese and Putonghua
HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.
Build your career with us and be part of something bigger at HAECO!
Reference ID: 875
Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.
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