Group Digital Designer, UX
Airport area, HK
The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.
Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.
Position Description
We are looking for an experienced and creative Digital Designer to join our Group Digital Customer Experience team! You will be working closely with the Product Owners and other Digital Designers across the HAECO entities and generating new ideas using the latest methods and technology. The digital products and services designed will interact with internal users and customers worldwide, which will be critical to the success of our digital transformation journey.
What You'll Do
- Drive and define product direction, design, and requirements with the product team.
- Attend and organise workshops for journey mapping and requirement gathering.
- Conduct user research through interviews, surveys, and usability testing to understand user behaviours, needs, and preferences.
- Collaborate with cross-functional teams to gather and analyse user requirements, aligning designs with user needs and business goals.
- Develop information architecture (IA) to organise and structure information for intuitive navigation.
- Design wireframes, prototypes, and user interfaces to enhance usability and user experience.
- Perform usability testing and iterate designs based on user feedback for continuous improvement.
- Work with product owners, developers, and designers to integrate UX design into product development.
- Stay updated on industry trends and best practices.
What You'll Need
1. Functional and other Relevant Experience
- Minimum of 5 years of proven experience as a UX Designer, demonstrating a strong portfolio of successful projects.
- Strong skills in creating intuitive interfaces and navigation flows.
- Strong skills in wireframing, prototyping, and user interface design.
- Proficiency in industry-standard design tools (e.g., Adobe Creative Suite, Figma)
- Proficiency in user research methodologies, including interviews, surveys, and usability testing.
- Expertise in gathering and prioritising user needs for user-centric design.
- Experience in usability testing and incorporating user feedback into design iterations.
- Experience working in Agile development environments is a plus.
- Excellent communication and collaboration skills to effectively communicate design ideas to stakeholders.
2. Qualifications and other Relevant Knowledge
- Bachelor's degree in a relevant field (e.g., interaction design)
- Proficiency in Cantonese, Mandarin and English
HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.
Build your career with us and be part of something bigger at HAECO!
Reference ID: 715
Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.
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