Business Analyst, Group Technology Product [RPA]
Airport area, HK
The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.
Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.
Position Description
The Business Analyst, Group Technology Product will join the Group Technology Product Delivery team to analyze the business requirements for the company’s latest technology products and solutions. He / She will work closely with the Group Technology Product Owner-Robotic Process Automation, Scrum Master, business subject matter experts across the HAECO entities, Group functional teams and the Technology Product Delivery team to ensure smooth technology product delivery and gain exposure to the latest technologies in the Group’s technology transformation journey.
What You'll Do
- Be customer-centric, actively listen and analyze user stories requirements to prepare detailed product functional backlogs
- Lead and develop customer mapping, user cases and other functional specifications
- Adopt Agile methodology working with - Group Technology Product Owner- Robotic Process Automation, business SMEs, internal teams and vendors to ensure smooth delivery of the technology product
- Develop in-depth understanding of business process, platform capabilities, and technical requirements within the business
- Lead, liaise and negotiate with end users of the HAECO group to align on the requirements, delivery schedule and resource commitment
- Prepare and document business functional/non-functional requirements
- Prepare UAT test plan based on the user stories
- Perform User Acceptance Testing, identify and report defects, and follow up with the team on resolution
What You'll Need
1. Functional and other Relevant Experience
- Hands-on experience in functional/non-functional requirements consolidation. Experience in writing user stories and testing plans
- Strong business analysis experience with relevant technical background
- Familiar with technology product development life cycle, change management, project management activities, Agile methodology and feature-driven development
- Able to work in a fast-paced environment with tight deadlines
- A dynamic, adaptive and quick learner with a successful track record in working on cross-functional and cross-team projects. Excellent interpersonal, communication, analytical and creative problem-solving skills. Eager to propose fresh ideas and able to deliver a pragmatic and solution-driven approach
- Proficient written and spoken communication skills in English with the ability to present ideas in a professional and organized manner
- Experience in business processes reengineering or solution design with RPA using Uipath will be a plus
2. Qualifications and other Relevant Knowledge
- University degree holder
- At least 3 years of hands-on experience in project coordination duties with proven record in project management in Technology or Change Management department
- Proficiency in English, Cantonese and Mandarin will be an advantage
- Proficiency in Microsoft Office Suite
- Operational experiences from airframe services of MRO industry will be a plus
HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.
Build your career with us and be part of something bigger at HAECO!
Reference ID: 463
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