Assistant Quality Manager, Base Maintenance

Position Description

Assistant Quality Manager is a member of the Quality Department headed by the nominated “Quality Manager” (or referred as “Compliance Monitoring Manager”).

The Quality Manager (and the quality team) is required by the Part-145, Part-21 or any applicable national airworthiness regulations to be responsible for specific quality and aviation safety functions.

Why the job exists:

It is required by various national airworthiness regulations to ensure adequate manpower is allocated to the specific quality and aviation safety functions.

Overall significance of the job from the organisation’s point of view:

1. It is the regulatory requirement to ensure adequate and competent manpower resource is allocated to the specific quality and aviation safety functions.

2. The job plays key role in compliance monitoring functions in regulatory requirements and customer requirements.

3. The job plays key role in aviation safety functions, in particular, aviation safety risk management function.

What You'll Do

• Safety – Through exercising duties in compliance monitoring, to identify and report any non-compliance in applicable regulatory or company aviation safety requirement, and to identify and report any potential hazard that may affect the aviation safety.
• Quality - Through exercising duties in compliance monitoring, to identify and report any non-compliance in applicable regulatory or company quality requirement.
• To carry out the duties that meeting the standard stipulated in the applicable regulatory and/or company requirements regarding compliance monitoring and safety management.
• Internal safety & quality audits – To manage, lead, conduct and report internal safety and quality audits in accordance with the audit programme; and to follow up the corrective and preventive actions with the auditees.
• External audits by aviation authorities / customers – To manage the external audits from aviation authorities, customers and certification/accreditation bodies, which include coordination with the external parties the planning, logistics, activities, reports and follow-up actions; and coordination with internal stakeholders in corresponding audit process.
• Approval application and renewal process – To liaise with aviation authorities / customer in the process of approval application, change and renewal. 
• Event investigation – To manage, lead, perform and report event investigation; and to follow up the recommended actions with the stakeholders.
• Company procedure manuals review and writing – To manage, lead and perform procedure review and writing.
• Supplier approval process – To review quality management system (QMS) information provided by suppliers, to evaluate the suppliers’ QMS and to make recommendation to supplier approvals; and to perform supplier audit.
• Verification of capability assessment – To verify the adequacy and correctness of capability assessment documents submitted by production departments.
• To conduct vendor and Group QA audit when being assigned
• QA support to production and support departments – To provide support, advice, consultancy and training in safety and quality related matters
• Authorisation of certifying staff and maintenance staff – To assess the qualification of authorisation candidates, to perform competence assessment and to make recommendation for issuance of authorisation.
• Management and processing of SMS and QMS tasks in IT applications
• Safety Review Panel Meeting – To assist Quality Manager in safety and quality data collection, analysis, reporting and presentation in SRP Meeting
• Safety Action Group Meeting – To assist Quality Manager in administration of SAG meeting of respective area(s)
• Projects – To act as project leader or to assist GMQ/QM in company-wide projects, KPI projects, CoE projects, etc.
• CoE activities – To act as leader or working team in CoE activities
• HAECO Group supporting activities – To compile safety and quality monthly report for Board of Directors, compile half-yearly report for Audit Committee of Board, perform Group safety and quality data analysis, and prepare presentation, papers and reports for Group QA Meeting, etc.
• To coordinate publication of safety and quality promotion materials
• Supervisory role in team tasks – To manage working teams and team tasks.
• Management role in assisting Quality Manager – To assist Quality Manager in administration of the assigned team and delegated and/or deputising tasks.

What You'll Need

1. Technical and other Relevant Experience

• Aeronautical and Practical Experience: Minimum 7 years experience in airline engineering, aircraft, engine or component maintenance organisation.

2. Qualifications and other Relevant Knowledge

(A) Qualification requirements:

• Holding a degree in any discipline
• Or, holding associate or higher diploma with 5 years experience in airline engineering, aircraft, engine or component maintenance organisation
• Or, holding an aircraft maintenance licence, a maintenance authorisation or a design authorisation
• Or, completed HKCEE / HKDSEE / High School or equivalent with 7 years experience in airline engineering, aircraft, engine or component maintenance organisation.

 (B) Knowledge requirements:

• Maintenance organisation approval, or Design/Production organisation approval or airworthiness regulatory requirements as applicable.
• AS9100 or ISO9001 Lead auditor training, or an acceptable auditor training
• Aviation accident/incidence investigation training, or maintenance error investigation training
• Working knowledge, experience and track record in safety and quality assurance in aircraft maintenance
• Resources management and planning skills
• Teamwork, decision-making and leadership skills
• Knowledge and application of aviation legislations and regulatory requirements
• Knowledge and application of procedures of maintenance organisation
• Knowledge and application of quality system requirements of maintenance organisation
• Knowledge and application of human factors
• Knowledge and application of aviation safety management system requirements