Account Executive, Line Maintenance Overseas Customers
Airport area, HK
The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.
Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.
Position Description
Act as interface between customers and HAECO business units as deputy account manager.
Coordinate and act as communication bridge on all matters from commercial negotiation to service delivery, balance customer and company interest to achieve win-win situation.
Focus on customer account management activities and customer services.
What You'll Do
- Act as account manager / deputy account manager to assigned customers and ensure customer satisfaction and manage expectations.
- Assist in formulate commercial proposals to meet target profitability and revenue target.
- Coordinate with Group Commercial to identify new business opportunities
- Develop and recommend marketing strategies that will maximize revenues and market penetration
- Prepare commercial proposals, reports and presentation materials for account and product management purposes
- Timely communicate and perform contract negotiation with potential customers
- Day to day management of a large range of customer interfaces
- Perform other commercial duties /ad-hoc tasks as assigned
What You'll Need
1. Functional and other Relevant Experience
- 1-to-2-year experience in sales and marketing, customer service or business management aspects; preferably in aviation industry.
- Fresh graduate is welcome.
2. Qualifications and other Relevant Knowledge
- Recognized degree in any disciplines, business / management related is an advantage.
- Good interpersonal, communication and presentation skills.
- Good problem-solving skills and capable to address customers concerns.
- Analytical, results-oriented, customer focus and good priority management skills
- Foundational knowledge in preparing commercial proposal and RFQ/RFP responses and contracting procedures.
- Proficient in preparing customer support correspondences and presentations with MS Office applications.
- Independent, well-organized and able to work under pressure with minimal supervision.
HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.
Build your career with us and be part of something bigger at HAECO!
Reference ID: 714
Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.
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